Refund Policy – imperions.shop

at imperions.shop, customer satisfaction is important to us. this refund policy explains the terms under which refunds may be provided.

eligibility for refunds

refunds are applicable only if the product received is damaged, defective, or incorrect. to be eligible for a refund, the request must be made within a specified period after delivery and the product must be unused and in its original packaging.

non-refundable items

certain items may not be eligible for refunds, including but not limited to:

digital products or downloadable items
items damaged due to misuse or improper handling
products purchased during special sales or offers (if mentioned)

refund process

to request a refund, please contact us with your order details and reason for the refund. our team will review your request and notify you of the approval or rejection.

refund method

once approved, refunds will be processed to the original method of payment. please note that processing times may vary depending on your payment provider.

shipping costs

shipping charges, if any, are non-refundable unless the return is due to our error.

changes to this policy

imperions.shop reserves the right to update or change this refund policy at any time without prior notice.

if you have any questions regarding this refund policy, please contact us.